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Custom Orthotics for Foot Pain in Calgary

If you are experiencing persistent foot pain obstructing your daily life, we have a solution for you! Various foot problems can be treated effectively using biomechanical devices known as custom orthotics. At North Hill Foot & Ankle Clinic, we offer custom orthotics to help patients in Calgary get relief from symptoms of common injuries such as plantar fasciitis, metatarsalgia, neuromas, and other foot and ankle tendon injuries. We ensure that our custom orthotics help correct foot and ankle dysfunction and are comfortable to wear for you. With constant dedication and superior-quality services, we strive only to provide you with the best possible treatments. Our clinic believes in giving every patient the attention and assistance they deserve.


Schedule an appointment with our podiatrist if you have been experiencing foot pain while walking or running. We’ll gladly help you manage it efficiently.

How Do They Work?

Custom orthotics are specially built and designed to help you walk easily and pain-free. They are highly specialized, custom-made three-dimensional foot inserts that enable the joints and bones of the foot to be more stable while standing and in motion. Custom orthotics control each phase of the walking cycle – right from when your heel contacts the ground to when your toes push off the surface. This ensures constant support at every stage of the walking cycle. Custom orthotics offer superior comfort and help alleviate heel pain, correct toe joint deformities and fix the arch of the foot, which may be too high or too low, ensuring overall physical well-being.

If you have any questions about custom orthotics, you can trust our clinic in Calgary to answer them. Check out our FAQs page to learn more!

How Are They Made?

There are many steps involved in making the perfect custom orthotics for you. Before designing custom orthotics, we accurately measure your foot using a three-dimensional laser scan. These precise measurements help give the custom orthotics the right cushioning and foot alignment to help reduce the stress and strain on the body. Another important feature of custom orthotics is that it helps position your foot. This ensures you use the right muscles more efficiently at the right time. We can also design orthotics for you to go with a particular type of footwear. Once the measurements are taken, we design your orthotics accordingly and call you for a trial. During the trial of your custom orthotics at our clinic in Calgary, ensure they fit you well, and you are comfortable. This will help avoid the inconvenience of revisiting the clinic.


When you visit us for custom orthotics, our podiatrist, Dr. Wayne M. Crosby, will cast your feet or take a 3-dimensional laser scan. This will be followed by his assistant doing the fitting when the orthotics are ready. You will then receive follow-up care and be prescribed any modifications necessary for your orthotics.

What Are the Benefits of Custom Orthotics?

Your feet deserve all the care they can get since they support the entire body. Custom orthotics, as the name suggests, are custom-made to match the shape and size of your foot. Customization is an essential aspect of orthotics as it ensures support for your foot exactly where you need it. This is an advantage over using bulk-produced, stock shoe inserts available at a pharmacy.


Take a look at the multitude of benefits that custom orthotics have:


  • They correct foot deformities. Prescription orthotics, unlike generic insoles, can treat foot deformities such as high or depressed arches. Custom orthotics help prevent pressure ulcers and other diabetes-related foot abnormalities.

  • Custom orthotics are healthy for your knees, ankles, and back, as these body parts rely on your feet to maintain optimal alignment and range of motion. When your posture and stride attempt to adjust to any kind of foot discomfort, foot pain can reduce mobility in your muscles, tendons, and joints. Custom orthotics counter such issues of pronation.

  • Foot irregularities can affect your sporting activities whether you're a veteran pro or a youthful athlete just starting out. Custom orthotics can assist in relieving the discomfort that limits you in athletic activities, as they provide support and cushioning by redistributing strain on your feet. This is especially useful if you stand for long periods of time or have arthritis. Custom orthotics can prevent injuries and, thus, aid in strenuous exercise routines.


While getting used to feeling comfortable in your custom orthotics may take a while, ensure using them long-term to get the most out of it. If, at any point, you feel uncomfortable with your custom orthotics, reach out to us, and we’ll fix it!

Why Choose Our Orthotic Clinic?

We offer custom orthotics and ensure you get the best possible treatment in Calgary. When you visit us and get examined by Dr. Crosby, you get the following advantages:


  • We understand that you would only trust a professional when it comes to your medical needs. Patients visiting our clinic can rest assured about this with services provided only by a licensed podiatrist.

  • As a licensed podiatrist, Dr. Crosby is trained in evaluating the mechanical problems of the feet and is recognized by various insurance companies.

  • There are no hidden charges for follow-up visits or modifications at the North Hill Foot & Ankle Clinic. We ensure that your feet get optimal care at affordable prices.

Common Conditions We Treat

  • Plantar fasciitis
  • Bunions
  • Excessive foot pronation (flat feet)
  • Malalignment syndromes
  • Children's problems, including in-toe, out-toe and flat feet
  • Neuromas (burning/numbness under the ball of the foot)
  • Foot pain and fatigue
  • Leg pain and fatigue
  • Knee pain
  • Back pain
  • Arthritis
  • Off-loading of lesions/painful areas

As a medical specialist focused on foot care and treatment, Dr. Crosby is an expert in efficiently developing and using custom orthotics for treating various foot conditions, including:

custom orthotics treat

Reliable Orthotics Treatment in Calgary

At North Hill Foot & Ankle Clinic, we make sure that every time you visit us, you are provided with the best possible orthotics treatment in Calgary and the most accurate information. Thus, if you ask us a question, no matter how difficult it is, we will let you know the correct and honest answer. We do this because we strongly believe that any decision about your body should be yours to make. And in order to make a decision, you need to be well-informed.

Get Answers to Your Questions

  • Who needs a foot orthotic?
    A foot orthotic can prove to be beneficial for you if you have biomechanical issues in your feet that result in pain or discomfort. When the muscles, bones, joints, ligaments or tendons in your feet are not functioning optimally to lend proper alignment while you stand or move, an orthotic can provide adequate support and prevent complications, fatigue and chronic pain. Although checking with a foot specialist and undergoing a thorough assessment is essential before you are prescribed orthotics.
  • What conditions can be managed using foot orthotics?
    The conditions that can be managed using foot orthotics include: Pronation: Commonly known as flat feet, it is a condition where the arches on the feet are not properly developed. This causes an inward rolling motion in the ankles and results in knee, back, hip, or pelvic pain. If left unattended, flat feet can also cause long term damage and chronic pain. Supination: Supinated feet are those that have high arches and result in outward rolling motion in the ankles. The condition can lead to extra pressure on the foot heel and ball, causing pain and discomfort. Arthritis: Arthritis is associated with foot pain and complications like joint inflammations, hammertoes and bunions. Achilles Tendonitis: The inflammation of a tendon present above the heel. Diabetes: Diabetes contributes to foot complications like the lack of sensation and increased risks of foot infections. Plantar Fasciitis: A common condition that causes pain in the heels due to inflammation of a thick band of tissues at the bottom of the feet. Morton’s Neuroma: Causes tissue thickening resulting in nerve irritation, and pins and needles sensation. Feet injuries: Risk of ankle sprains or other common feet injuries. Foot Deformities: Bursitis, heel spurs, or any foot deformities. To read informative articles on foot care, and tips and tricks to keep your feet healthy, bookmark our blog page.
  • What do foot orthotics actually do?
    Prescription foot orthoses (commonly called "orthotics") are precision medical devices that adjust and control the function of the foot and its alignment with the lower leg. They are used to treat/prevent injury-causing motions like excessive pronation (collapsing in) and supination (rolling out) and make standing, walking and running more effective. Some orthotics are designed to redistribute pressures on the bottom of your foot to alleviate pain from corns, calluses, and bony prominences. North Hill Foot & Ankle Clinic is your local clinic for orthotics in Calgary.
  • How can I know if my orthotics are helping my feet?
    Your feet work extremely hard every day as the foundation of your entire body. Even the tiniest imbalance in your feet will have a negative impact on the rest of your body. You can completely eliminate the pain with prescription orthotics. These personalized orthotics are intended to help you regain normal foot balance and alignment. If they function as intended, you should have a significant reduction in any weariness or pain you were experiencing earlier.
  • What about the orthotics I see in the drug stores, mall kiosks, stands at the consumer shows or on late night TV?
    Many commercially available insoles are referred to as "orthotics." However, not all are appropriate for your use. While some are quality products made by reputable companies while others are "dressed up" simple insoles. The hard part is telling the difference. Getting the right orthotics for you begins with a thorough examination by the team at North Hill Foot & Ankle Clinic. Real custom-made prescription foot orthotics are made from a plaster cast (or a 3D laser scan) taken by a trained professional and made in a qualified, accredited lab.
  • Can orthotics be transferred from one pair of shoes to another?
    Yes, they can be transferred between similar types of shoes. For example: if they were made primarily for athletic or walking type shoes, you can easily move them to another shoe of this type. However, you likely wouldn't be able to fit them in dress shoes (including high heels) or specialized footwear like ski boots or skates. Talk to Dr. Crosby about orthotics specifically designed for other shoe types.
  • Can orthotics provide relief from back pain?
    Yes, if the foot or walking pattern (gait) are contributing reasons to an individual’s back pain, orthotics may be beneficial. It is best to go for a thorough individualized assessment to identify the actual cause of back pain.
  • Is it normal to experience some discomfort after wearing orthotics?
    Yes, if you are wearing orthotics for the first time, you may experience discomfort or may have soreness in the foot, leg or lower back. This is normal and occurs due to the realignment of the lower extremity and pelvis. You may experience this discomfort until your muscles and ligaments don’t accommodate the altered position, which may take 2 to 3 weeks. If discomfort persists, your orthotics may need to be adjusted.
  • Are there special orthotics for sports?
    Yes, standard orthotics are suitable for the majority of activities, including sports that do not cause severe impact on the foot. But for activities that have a lot of ground impact such as running, high-intensity aerobics, basketball, baseball and more, it is recommended to use sports orthotics. Sports orthotics are different and are made of highly durable materials that help to disperse some of the force. In addition, they may feel bulkier and fit better in running or walking shoes.
  • Will I have to wear orthotics for the rest of my life?
    The answer to this question is subjective and depends on the particulars of your case. But simply put, one has to wear orthotics until their purpose is fulfilled. Orthotics have to support the feet and alleviate pain. Once your pain is resolved, you may be able to go without them. However, Dr. Crosby may recommend you keep wearing them to keep your feet and legs properly aligned so as to prevent problems from recurring.
  • How do I take care of my orthotics?
    There are some things you need to do in order to ensure that your orthotics last long and keep supporting you without much trouble. For starters, do not expose your orthotics to high heat (i.e. space or baseboard heaters, dryers, fireplaces, etc.). Also, it is recommended that you regularly take your orthotics out of your shoes to allow them to air out. Your orthotics can be washed with mild soap and warm water and then air-dried.
  • How long should my orthotics last?
    The durability of orthotics depends on how you maintain it. But the standard effective life of rigid and semi-rigid orthotics is three to five years for most adults. Children's and adolescents' orthotics should be replaced each time their feet grow by one to two shoe sizes.
  • How are my North Hill Foot & Ankle Orthotics made?
    Once Dr. Crosby has understood your case history and your situation, the process of making the orthotics will start. A 3D laser scan will capture the foot in its optimal neutral position and a cast is made. This cast, with its prescription, is then sent to a professional certified orthotic lab. There, your orthotic is made as per your requirements. Once the orthotic is delivered to you, we make sure that you are comfortable. After this, we follow up using physical therapy to help you even more.

Visit North Hill Foot & Ankle Clinic for Your Orthotics in Calgary

We understand that ankle and foot problems can cause physical discomfort and emotional stress. That's why we strive to alleviate your pain and put your mind at ease. Our podiatrist is highly-trained and experienced in diagnosing foot disorders and providing follow-up care for custom orthotics, including other medical or surgical treatment forms. If you are experiencing persistent pain or other symptoms of a foot disorder, call us for custom orthotics in Calgary. You can also download, print, and fill out the client intake form to facilitate registration during your first appointment with us!

Custom Orthotics

Made to your exact measurements to reduce stress and strain on your body.

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